Find a doctor that takes Medicaid in Florida

Alex Chen

Updated August 17, 2026 · 2 min read

Summary: Finding a Florida primary-care doctor who takes your Florida Medicaid plan and is accepting new patients usually takes a round of phone calls — directories are frequently outdated, with a federal study finding about 35% of "accepting new patients" listings wrong when called.

Step by step

Confirm your Florida Medicaid plan name and member ID (Sunshine Health, Humana Healthy Horizons, Simply Healthcare and others operate in Florida).
Pull a shortlist from an official source: your plan’s in-network provider search or the Florida Agency for Health Care Administration (AHCA)’s directory at https://www.flmedicaidmanagedcare.com.
Use the directory’s filters (specialty: primary care / family medicine, and a "new patients" indicator).
Call each office to confirm they take your plan AND are accepting new patients.
Ask about the next available new-patient appointment and book it.

Medicaid in Florida: who runs it

Florida’s program is Florida Medicaid (Statewide Medicaid Managed Care, SMMC), run by the Florida Agency for Health Care Administration (AHCA). The member line is 1-877-711-3662 (Medicaid Choice Counseling), and the official plan and provider directory is at https://www.flmedicaidmanagedcare.com.

Plans you’ll see in Florida

Offices credential with specific plans, so "do you take Medicaid" is the wrong question — ask about your plan by name:

Sunshine Health
Humana Healthy Horizons
Simply Healthcare
Molina Healthcare of Florida
Aetna Better Health of Florida

Florida-specific things to know

Florida splits medical and dental into two separate managed-care enrollments; your dental card may name a different company from your medical plan.
Adult dental under Florida Medicaid is limited (mostly emergency and denture services); children get full coverage — ask the office which services they will bill.
The AHCA / Medicaid Choice Counseling line can tell you which plan and dental plan you are actually enrolled in if you are unsure.
Florida is one of the states that has not expanded Medicaid, so eligibility for adults is narrower and plan changes at renewal are common.

Common mistakes to avoid

Relying on a directory that hasn’t been updated.
Not confirming new-patient availability before traveling to an appointment.

Let Karen make the calls

Karen calls down the list for you and reports back what it found — you just pick.

If Karen needs a detail she doesn’t have, or someone asks to verify your identity, she’ll add you to the call for a quick warm handoff so you can take over.

Have Karen make the call

20 free minutes to start · then from 5.5¢/minute · no subscription

Frequently asked questions

How do I find a primary care doctor that takes Medicaid in Florida?

Start from your plan’s in-network directory or the Florida Agency for Health Care Administration (AHCA) (https://www.flmedicaidmanagedcare.com), filter for primary care, then call each office to confirm they take your specific Florida Medicaid plan and are accepting new patients.

Why do I have to call if the directory says they accept Medicaid?

Because the listings are often out of date — a federal study found roughly 35% of providers shown as "accepting new patients" weren’t when contacted. A quick call saves a wasted trip.

What if I don’t know which Florida Medicaid plan I have?

Call Medicaid Choice Counseling at 1-877-711-3662 or log in at flmedicaidmanagedcare.com — it lists both your medical plan and your dental plan.

Can Karen make these calls?

Yes. Karen works down a list of Florida practices, confirms plan acceptance and new-patient availability, and tells you which ones to book.