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Find a doctor that takes Medicaid in Texas

Alex Chen
Alex Chen
Updated August 17, 2026 · 2 min read

Summary: Finding a Texas primary-care doctor who takes your Texas Medicaid plan and is accepting new patients usually takes a round of phone calls — directories are frequently outdated, with a federal study finding about 35% of "accepting new patients" listings wrong when called.

Step by step

  1. Confirm your Texas Medicaid plan name and member ID (Superior HealthPlan, Amerigroup (Wellpoint), Texas Children’s Health Plan and others operate in Texas).
  2. Pull a shortlist from an official source: your plan’s in-network provider search or the Texas Health and Human Services Commission (HHSC)’s directory at https://www.yourtexasbenefits.com.
  3. Use the directory’s filters (specialty: primary care / family medicine, and a "new patients" indicator).
  4. Call each office to confirm they take your plan AND are accepting new patients.
  5. Ask about the next available new-patient appointment and book it.

Medicaid in Texas: who runs it

Texas’s program is Texas Medicaid (STAR, STAR Kids and STAR+PLUS managed care), run by the Texas Health and Human Services Commission (HHSC). The member line is 1-800-964-2777 (Texas Medicaid client hotline), and the official plan and provider directory is at https://www.yourtexasbenefits.com.

Plans you’ll see in Texas

Offices credential with specific plans, so "do you take Medicaid" is the wrong question — ask about your plan by name:

  • Superior HealthPlan
  • Amerigroup (Wellpoint)
  • Texas Children’s Health Plan
  • Molina Healthcare of Texas
  • UnitedHealthcare Community Plan
  • Community Health Choice

Texas-specific things to know

  • Texas Medicaid dental for members under 21 runs through a separate dental plan; adults over 21 generally only have emergency dental coverage.
  • Texas managed care is regional — a plan that operates in Houston may not in El Paso — so directories filter by service area first.
  • YourTexasBenefits.com and the Texas Medicaid client hotline can confirm which STAR plan and dental plan you are in.
  • Texas has not expanded Medicaid, so most adult members are parents, pregnant women or people with disabilities; renewal churn is high.

Common mistakes to avoid

  • Relying on a directory that hasn’t been updated.
  • Not confirming new-patient availability before traveling to an appointment.

Let Karen make the calls

Karen calls down the list for you and reports back what it found — you just pick.

If Karen needs a detail she doesn’t have, or someone asks to verify your identity, she’ll add you to the call for a quick warm handoff so you can take over.

Have Karen make the call

20 free minutes to start · then from 5.5¢/minute · no subscription

Frequently asked questions

How do I find a primary care doctor that takes Medicaid in Texas?

Start from your plan’s in-network directory or the Texas Health and Human Services Commission (HHSC) (https://www.yourtexasbenefits.com), filter for primary care, then call each office to confirm they take your specific Texas Medicaid plan and are accepting new patients.

Why do I have to call if the directory says they accept Medicaid?

Because the listings are often out of date — a federal study found roughly 35% of providers shown as "accepting new patients" weren’t when contacted. A quick call saves a wasted trip.

How do I check my Texas Medicaid plan?

Log in at yourtexasbenefits.com or call the Texas Medicaid client hotline at 1-800-964-2777.

Can Karen make these calls?

Yes. Karen works down a list of Texas practices, confirms plan acceptance and new-patient availability, and tells you which ones to book.

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